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All our products are manufactured in full compliance with global quality standards and is fully certified by WHO-GMP, and compliant with EU GMP and UK MHRA.
We are official worldwide distributor of Deus Medical brand and you can verify us by entering our website name “deusexpress.com” or email “support@deusexpress.com” here: deusmedical.com/verify/verifyseller
Yes, we verify every batch of every product. You can find independent third party laboratory test reports made by Janoshik Analytics on each product page in our store.
Please store your product in a cool, dry place below 30°C, protect from light and do not freeze.
We accept Cryptocurrency
We provide all necessary payment instructions by email after placing the order. If you have any additional questions or you have not received an email with payment instructions after placing an order, please contact us.
We don’t have a minimum payment and order requirement.
Yes, please send an email to support@deusexpress.com within 24 hours after placing your order. Once your order has been shipped, we will not be able to change or cancel your order. Our support team will assist you in modifying or canceling your order and issuing a refund where necessary.
Please contact us immediately within 24 hours after placing your order. Our support team will assist you in modifying your order details. Once your order has been shipped, we will not be able to change your shipping address.
Maybe, your email address was entered incorrectly on the checkout page, or your order was not successfully paid. Also, please check your spam folder. If you have not received an email confirmation, please contact us immediately and we will help you.
If your order is seized, please send us an email with picture of letter received from customs with receiver name. After our manager confirms the status, we will reship your order for free.
If your order has not been delivered during 45 days after dispatch date, please send us an email with the tracking number. After our manager confirms the status, we will reship your order for free.
For safety reasons reshipping will be made only when new receiver name and delivery address is provided.
We do not re-ship to: New Zealand, Singapore, South Korea, Australia, Saudi Arabia, countries in Africa, countries in South America, Israel and UAE.
Please contact us immediately and our support team will assist you. After our manager confirms the status, we will ship the correct products.
All our products are shipped from Europe.
We ship worldwide.
• Shipping in EU – 20 EUR
• Shipping outside EU – 26 EUR
Usually all orders are shipped within 1-3 business days after payment is completed. Your order will not be shipped until we receive payment. If there is an issue we will notify you.
We do our best to keep our shipping rates reasonable while ensuring your products are delivered in the most efficient and safest way possible – we appreciate your understanding.
• Estimated delivery time in EU is 5-10 days.
• Estimated delivery time outside EU is 7-15 days.
Yes, we ship to P.O. boxes. Just make sure that you have entered the delivery address in the correct format.
Yes, we ship to military addresses. Just make sure that you have entered the delivery address in the correct format.
Yes, all our products are shipped with stealth packaging to ensure their successful passage through customs.
Yes, we will provide you a tracking number in order to be able to track your shipment as soon as your order will be shipped within 1-3 business days.
You can use the online service to track your parcel by clicking on the link in your order confirmation e-mail.
If your order has not been delivered during 45 days after dispatch date, we will review the case for a reship. After our manager confirms the status, we will offer you at least one free reship.
Products sold by DeusExpress are non-returnable.